Authentication Layer
Apply identity and access rules at the right boundary.
Platform architecture
A clear path from interaction to intelligence.
DataLumeo captures customer experience data once, keeps control where it belongs, and connects the intelligence layers you choose.
Core data path
01 / CLIENT
Client-side SDK
Capture approved browser and app events at the source.
→
02 / CONTROL
DataLumeo Collector
Mask, govern, and route data under your policies.
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03 / STREAM
Kafka
Distribute trusted event streams across your systems.
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04 / FOUNDATION
Data Lake
Retain governed records in the environment you control.
Bolt-on intelligence layers
Add the capabilities that create value—without changing the core path.
BI / Reporting Layer
Build live business views from approved, governed signals.
AI / Natural Language Layer
Bring local intelligence to your data and workflows.
Session Replay Layer
Replay the moments that matter with controlled retention.